Refusionspolitik

1. Scope of Policy

This policy applies to:

  • Camping reservations made through our website (https://thy-minicamping.dk) or authorized booking platforms.

  • Any other purchases made directly through Thy Mini Camping, such as additional services or items.

2. Reservation Cancellations and Refunds

  • Cancellation by the Guest:

    • Cancellations made more than [14 days] before the check-in date will receive a full refund.

    • Cancellations made [7-14 days] before check-in will incur a [50%] cancellation fee.

    • Cancellations made less than [7 days] before check-in are non-refundable.

  • Cancellation by Thy Mini Camping:

    • In the unlikely event that we need to cancel your booking, you will receive a full refund.

  • Early Departures:

    • No refunds are issued for early departures unless otherwise agreed upon in writing.

3. No-Show Policy

If you fail to check in on the scheduled date without prior notice, your reservation will be considered a no-show, and no refund will be issued.

4. Refund Process

  • Refunds are processed within [7-10 business days] after approval.

  • Refunds will be issued using the same payment method used for the booking. If this is not possible, an alternative arrangement will be made.

  • Any applicable processing fees or bank charges will be deducted from the refund amount.

5. Changes to Reservations

  • Changes to reservations (e.g., dates or duration) are subject to availability.

  • An administrative fee of [amount] may apply for any changes made less than [14 days] before the check-in date.

6. Refunds for Additional Services

  • Refunds for additional services or items purchased at Thy Mini Camping will be considered on a case-by-case basis.

  • Unused services or items are generally non-refundable unless otherwise stated.

7. Force Majeure

Thy Mini Camping is not responsible for cancellations or interruptions caused by events beyond our control, including but not limited to natural disasters, extreme weather, or governmental restrictions. Refunds in such cases will be evaluated individually.

8. Contact Us

If you have any questions or need assistance with a return or refund, please contact us:

Thank you for choosing Thy Mini Camping. We are committed to ensuring your experience is enjoyable and stress-free!